Can I pay for a bike in instalments?

Yes — lipa pole pole: pay in instalments and collect the bike when you make the final payment. No lender, no interest, no paperwork.

Do you deliver outside Nairobi?

Yes — we deliver countrywide. The delivery charge and timing are agreed with you when your order is confirmed on WhatsApp 0725 511 513.

Do you deliver to Uganda, Tanzania or Rwanda?

Yes — we deliver bikes across East Africa, including Uganda, Tanzania and Rwanda. Message WhatsApp 0725 511 513 with your town for the cost and timing.

Can I pay on delivery?

Yes — we accept pay on delivery. In Nairobi you pay when the bike arrives; outside Nairobi County a KES 2,000 M-Pesa deposit confirms the order. Order on WhatsApp 0725 511 513.

What is your returns policy?

You can return an item within 7 days of purchase. Bring it to the shop, or message WhatsApp 0725 511 513 first.

Do you accept M-Pesa?

Yes — Paybill 522533, account 7538565. We also accept Airtel Money, cards and bank transfer.

Do you service Trek, Specialized and Giant bikes?

Yes — our Shimano-certified mechanics service all premium brands. Annual tune-up is KES 6,000; book at our Dar es Salaam Road flagship in Nairobi.

Where is your showroom?

Our flagship showroom is on Dar es Salaam Road, Nairobi — home of the dedicated Giant showroom. Open Mon–Sat 8am–7pm, Sun 10am–5pm. We also have a second store at Junction Trade Centre, Tea Room Road.

Contact Us - Cycle Africa Bikes

Two shops in Nairobi. Call 0709 100100, WhatsApp +254 725 511513, or walk in.

Dar es Salaam Road Showroom (flagship & Giant showroom)

03 Dar es Salaam Road, Industrial Area, Nairobi
Open Monday to Saturday 8am to 7pm, Sunday 10am to 5pm
WhatsApp us · Directions on Google Maps · Leave us a Google review

Junction Trade Centre shop (CBD)

Junction Trade Centre, Tea Room, Store B132, Nairobi CBD
Open every day 8am to 9pm
WhatsApp us · Directions on Google Maps · Leave us a Google review

Deliveries

Same-day delivery countrywide in Kenya (delivery is charged, not free), and shipping to Uganda, Tanzania and Rwanda. Pay on delivery is available in Nairobi only; upcountry orders need a KES 2,000 deposit before dispatch. Ask on WhatsApp for a delivery quote.

Contact Us

Dar es Salaam Road Showroom (flagship & Giant showroom)

Junction Trade Centre shop (CBD)

Deliveries

Cycling Guides for Kenya

Buying a Bike

Bike Types

Accessories

Ride & Maintain

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