Can I pay for a bike in instalments?

Yes — lipa pole pole: pay in instalments and collect the bike when you make the final payment. No lender, no interest, no paperwork.

Do you deliver outside Nairobi?

Yes — we deliver countrywide. The delivery charge and timing are agreed with you when your order is confirmed on WhatsApp 0725 511 513.

Do you deliver to Uganda, Tanzania or Rwanda?

Yes — we deliver bikes across East Africa, including Uganda, Tanzania and Rwanda. Message WhatsApp 0725 511 513 with your town for the cost and timing.

Can I pay on delivery?

Yes — we accept pay on delivery. In Nairobi you pay when the bike arrives; outside Nairobi County a KES 2,000 M-Pesa deposit confirms the order. Order on WhatsApp 0725 511 513.

What is your returns policy?

If you are not happy with a bike, part or accessory, tell us within 24 hours of receiving it and we will exchange it. We do not give refunds for a change of mind. Message WhatsApp 0725 511 513 or bring it to the shop.

Do you accept M-Pesa?

Yes — Paybill 522533, account 7538565. We also accept Airtel Money, cards and bank transfer.

Do you service Trek, Specialized and Giant bikes?

Yes — our Shimano-certified mechanics service all premium brands. Annual tune-up is KES 6,000; book at our Dar es Salaam Road flagship in Nairobi.

Where is your showroom?

Our flagship showroom is on Dar es Salaam Road, Nairobi — home of the dedicated Giant showroom. Open Mon–Sat 8am–7pm, Sun 10am–4pm. We also have a second store at Junction Trade Centre, Tea Room Road.