Can I pay for a bike in instalments?

Yes — lipa pole pole: pay in instalments and collect the bike when you make the final payment. No lender, no interest, no paperwork.

Do you deliver outside Nairobi?

Yes — we deliver countrywide. The delivery charge and timing are agreed with you when your order is confirmed on WhatsApp 0725 511 513.

Do you deliver to Uganda, Tanzania or Rwanda?

Yes — we deliver bikes across East Africa, including Uganda, Tanzania and Rwanda. Message WhatsApp 0725 511 513 with your town for the cost and timing.

Can I pay on delivery?

Yes — we accept pay on delivery. In Nairobi you pay when the bike arrives; outside Nairobi County a KES 2,000 M-Pesa deposit confirms the order. Order on WhatsApp 0725 511 513.

What is your returns policy?

You can return an item within 7 days of purchase. Bring it to the shop, or message WhatsApp 0725 511 513 first.

Do you accept M-Pesa?

Yes — Paybill 522533, account 7538565. We also accept Airtel Money, cards and bank transfer.

Do you service Trek, Specialized and Giant bikes?

Yes — our Shimano-certified mechanics service all premium brands. Annual tune-up is KES 6,000; book at our Dar es Salaam Road flagship in Nairobi.

Where is your showroom?

Our flagship showroom is on Dar es Salaam Road, Nairobi — home of the dedicated Giant showroom. Open Mon–Sat 8am–7pm, Sun 10am–5pm. We also have a second store at Junction Trade Centre, Tea Room Road.

Shipping & Delivery - Cycle Africa Bikes

Shipping & Delivery

Cycle Africa Bikes ships across Kenya and offers in-store pickup at our Nairobi outlets.

Delivery rates within Kenya

Local pickup — FREE. Collect from Dar es Salaam Road, Nairobi.
Small bike (Kids bike) — KES 600.
Large bike (Adult / Mountain bike) — KES 1,500.
Accessories & parts — calculated at checkout, typically KES 300–800 depending on courier and location.

Delivery times

Nairobi metro — same day or next business day.
Other Kenyan towns — 2–4 business days via partner courier.
Pickup orders — ready within 4 working hours of payment confirmation.

Order tracking

You will receive a WhatsApp and email update when your order is dispatched, including a courier tracking number where applicable. Track all your orders at any time inside My Account.

International shipping

For international orders, please contact us at [email protected] or WhatsApp +254 725 511513 for a quote.

Need help?

Call +254 725 511513, WhatsApp +254 725 511513, or email [email protected].

Shipping & Delivery

Shipping & Delivery

Delivery rates within Kenya

Delivery times

Order tracking

International shipping

Need help?

Cycling Guides for Kenya

Buying a Bike

Bike Types

Accessories

Ride & Maintain

Near You